Privacy policy

This policy covers the Skinovatio Lincoln Park website and the ways you contact us through it. It is written in plain English on purpose. The business behind the site is Skinovatio Medical Spa at 2632 N Lincoln Ave, Chicago, IL 60614, operated by the legal entity named here.

What we collect

When you send the contact form: your name, phone number, email, the treatment you’re asking about, the days that work for you, and anything you type in the notes field. When you book online: the details you enter into Pagoda, our scheduling system, including your appointment and the deposit you pay. When you call: the number you called from and, if we take one, a note about what you asked. When you visit the site: the standard analytics record of pages viewed, device type, and rough location, collected by the tools listed below.

We don’t ask for health details on the form, and we’d rather you didn’t add them to the notes. Save those for the consult.

Why we collect it

To schedule you. To call or email you back. To send appointment reminders you opted into. To understand which pages people read, so we can write better ones. That’s the list.

Who sees it

The clinic team who books and treats you. Pagoda, which processes bookings and the deposit on our behalf. Affirm, Afterpay, or Klarna, only if you apply for financing, and only what you give them directly. The analytics and hosting vendors named below, which see site usage rather than your form answers. Nobody else, unless the law requires it.

What we don’t do

We don’t sell your information. We don’t hand your name, phone, or email to advertisers as personal data. We don’t require a marketing opt-in to send the form or to book. We don’t use the form to build a mailing list you didn’t ask to join.

Texts and email

Reminders by text or email are opt-in only, through a checkbox you can leave blank. Reply STOP to any text to end them, or tell us at your next visit. Message and data rates from your carrier may apply. Reminders go out through a text-messaging provider.

Health information

What you tell a provider in a treatment room, your treatment record, and your before and after photos are kept in the clinic’s records system, separately from the website, under clinical privacy rules. Photos appear on this site only with your written permission, and you can withdraw it.

Cookies and analytics

The site uses cookies for the things a site needs to work, such as remembering that you opened the booking window, and for analytics. We use a small number of analytics tools. You can block cookies in your browser and the site will still load, though the booking button may open in a new tab rather than inline.

Your choices

Ask for a copy of what we hold on you. Ask us to correct it. Ask us to delete it, and we will, unless a booking or a legal record requires us to keep part of it. Send any of these requests through the contact form or to info@skinovatiolincolnpark.com, and we’ll confirm receipt.

Children

This site and our services are for adults. We don’t knowingly collect information from anyone under 18, and a parent or guardian can ask us to remove it.

Changes

If this policy changes, the effective date at the top changes with it, and anything that affects how we use what you’ve already given us will be explained on this page before it applies.

Questions

Call 773-799-8278, 10 to 6 weekdays and 9 to 3 Saturday, or write to info@skinovatiolincolnpark.com.